I have this vision of an experiential bike shop where you're greeted warmly by one of the staff members, who knows your name; where there is ample room for you to be able to see and feel each bike model; where you can actually do a few laps in the backyard testing area; where there are mechanics who know your bike's history and actually know what they're doing.
I'm sure this idea is not unique, but sadly I haven't seen this with the local shops. Admittedly there are some glimpses here and there, but none offer the full experience I'm looking for.
In the future, perhaps.
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